No inbound network exposure
The Afterbase Gateway initiates an outbound encrypted connection. No inbound firewall ports, port forwarding or public gateway IP address are required.
Security
Secure connectivity without opening your network.
Afterbase is designed around minimal network exposure. The customer Gateway establishes the secure connection from inside the customer environment instead of exposing internal services to the internet.
Security by design
Keep operational data under your control.
No inbound firewall ports
No port forwarding
No public gateway IP required
TLS-encrypted communication
Dedicated customer gateway
Encrypted communication
Communication between the platform and customer environment is protected using TLS-encrypted connections.
Restricted gateway access
Gateway traffic is restricted at the Cloudflare edge so only approved Afterbase backend infrastructure can reach the customer tunnel.
Authenticated application access
Afterbase SaaS endpoints require authenticated access, including JWT-based application authentication.
Customer-specific gateway
Each customer operates with a dedicated gateway instance and configuration, supporting logical separation between customer environments.
Automatic recovery
The Gateway runs as a Windows Service with automatic startup, restart and tunnel reconnection logic.
Architecture
Cloud platform. Secure outbound gateway.
Users access Afterbase through the cloud platform. When operational ERP data is required, the Afterbase backend communicates through an encrypted Cloudflare Tunnel to the dedicated Gateway inside the customer network. The Gateway then communicates locally with the customer data source.
Afterbase Cloud
Encrypted outbound tunnel
Dedicated Afterbase Gateway
ERP / operational data source
Technical documentation
Need the technical security details?
Download the security one-pager or the platform architecture and security overview for your IT team.
Ready to scale aftersales?
Turn fragmented aftersales processes into one connected operation.
See how Afterbase can fit around your existing ERP, documentation and service processes.